Sergeant James Lucas, Communications Supervisor

The Communications Center answers phones, dispatches emergency police, fire and rescue units throughout the county. The Sheriff's Office is also responsible for the county wide 9-1-1 systems, the Davis-Besse emergency warning system and several alarm systems within the county.

As of December 1997, a new CML 911 system was placed online. This system replaced the former system, which had been in service for 10 years. In February of 2004 the 911 system was upgraded again.

Two Communications Deputies on each shift man the Communications Center. Communications Sergeant James Lucas is the direct supervisor over all dispatching and 9-1-1 operations. All communications personnel are EMD certified for providing pre-arrival medical instructions.

Dispatchers are assisted by the use of an A-CAD (Computer Aided Dispatching) system. This system enables them to monitor the assignment of calls as well as determine grid locations. This system is directly linked to 9-1-1.

 

                          

          Dispatch Console                       Courthouse Monitors                      Corrections Monitors

 

              COMMUNICATIONS DEPUTIES

   Deputy Deb Alexander                       Deputy Craig Jackson

   Deputy Heather Dornbusch                 Deputy Jennifer Mansor

   Deputy Wendy Bowling                   Deputy Amanda Grimm

   Deputy Anya Alverez                          Deputy Heather Deibel

Deputy John Knecht

 

The Ottawa County Sheriffs Office Uses: